Childhood, Professionalism

Getting it Right ……. it’s the detail that does it!

After the recent very ‘interesting’ accommodation experience Tash and I had (btw it hasn’t changed our sense of adventure when it comes to taking a calculated risk) I set off for Albury, hired a car and drove to Deniliquin for another training event. I had no knowledge nor expectation as to what accommodation I might find and was pleasantly surprised to discover I had been booked into a beautiful B&B with self contained units next to the river.

Tash had found a little corner of paradise and it was the detail that made all the difference to me. A friendly attentive greeting by my host, I was welcomed with a cooled room in the 43C heat, soothing background music playing, a platter of cheese and biscuits and a fresh bunch of fragrant roses on the table. The fridge was stocked with everything I would need as well as a breakfast basket.

Chocolates next to my bed, a spa with headrests and a candle, a bottle of port….or maybe it was sherry, coffee table books, beautiful watercolour paintings on the wall and stained glass windows created by the host and an open invitation to explore the garden and the river bank as I wish completed the experience.

I reflected on this experience and it confirmed to me the importance of ensuring that we don’t neglect the detail when working with young children. Greeting a child with genuine interest and caring as they arrive, create an environment that is neat, clean and respectfully set up with high quality resources and experiences, children who are invited and trusted to access both the indoor and the outdoor environment without unnecessary restrictions….all these details add up to a high quality and valued experience.

Thanks Tash – you got it PERFECT ….this time! 🙂

PS….this B&B is called ‘Cottages on Edward’ in Deniliquin – I can thoroughly recommend it!

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